Thank you HImiway bicycle company, can't wait to see what you guys come up with next. Have had lots of complements as well love the disc brakes and the quality parts this bike is awesome. I will write another review at 500 miles.įrom day one getting it out of the box I felt that this was Himiway's premium bike from the word get go, absolutely am 100% satisfied with my purchase love this electric bike to the fullest, i'm very satisfied with the quality andcustomer service is by far the best in the industry they were very helpful and get getting questions answered also the bike lock is high quality.also the suspension seatpost and seat are very extremely high quality as well would recommend this bike to anyone on a budget it is as superior or even far superior than bikes costing $3,000. Again, very pleased with these bikes so far. You just push the plus (+) button until you reach the amount of assistance you need (3rd level) is about all we use. Now we have 9 different gradually ascending levels of power that smooths out the power delivery. the the stock programmed 5-level power assist was just too “punchy” with power/speed than what we liked (could possibly make you lunge into something/someone in front of you), so I learned by reading the manual that you can re-program yourself to spread out the power levels from 5 levels to 9 levels, which is what we did. The power of these bikes are more than sufficient, and truth be told we haven’t even needed to use full power yet. We are riding on the beach at the central coast of California, on the streets, and trails. Now we are about 200 miles on the odometer, riding almost daily and the bikes still look, feel, and perform like they did the first day. Embedded e-bike insurance for worry-free ridingLast month in September I reviewed the Zebra step-through and Zebra step-over, which I purchased for my wife and me. With customer experience being a top priority, Rad Power Bikes wanted to give their e-bike riders peace of mind. 'We chose Qover as our partner because they offer a fully digital claims process and 24/7 customer service, supporting riders wherever, whenever.’ ‘We wanted to find a partner that prides themselves on reducing the administrative hurdles that we typically see in the insurance industry,’ Saladin explained. When something does happen to their bike – bike thieves are clever these days – customers deserve a simple claims experience. Offering them full enjoyment without additional worries provides an even better customer experience,’ Saladin said.Ĭustomers who have purchased an e-bike from Rad Power Bikes in the last 12 months can also get insurance for their electric bike. ‘Theft and damage insurance will help our riders focus on the experience of using our e-bikes for their daily tasks, or even their leisure time. So they got to work on two different bike insurance packages: a Standard Plan that includes theft and 24/7 assistance, and a Premium Plan that adds coverage for material damage (if a bike is damaged during an attempted theft, for example).īoth plans are available at checkout, and can be added to a customer’s cart in just two clicks: first by choosing their country (the UK, Belgium, France, the Netherlands or Germany) and then their preferred e-bike insurance plan. When looking for the right insurance partner, they wanted someone who is ‘established in the e-bike industry and has years of experience serving e-bike customers’, Saladin added.Īt Qover, our team of bike experts has a deep understanding of insurance for electric bikes. That meant providing a smooth experience for their customers – from adding bike insurance at checkout to a digital claims process. Rad Power Bikes’s desire to meet the needs of their customers relates not only to what services they provide, but how. ‘For high value purchases like e-bikes, more customers are asking for – and expecting to see – a way to protect their investment from major loss like theft and damage,’ said Arno Saladin, Director of Rad Power Bikes Europe.Īnd the best way to do that is through electric bike insurance. With e-bikes being increasingly desirable, the last thing they need to worry about is having their bike stolen or damaged. When customers buy an e-bike from Rad Power Bikes, they’re investing in their daily mobility – whether it’s commuting to and from work, biking to the supermarket or picking up the kids from school.
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